Below are a few testimonials for us, kindly provided by some of our clients. We value any feedback so please get in touch if you would like to comment on our services.
Gill and her team been fantabulous have Toby lovely send off he deserved I thank you for bottom of my heart
Diane seaward - Owner
I wanted to say thank you to Jackie at Newbury (not her normal workplace i think) for a speedy and great service for our little dachshund Buddy on Monday this week. We had a really bad experience with another facility in Wiltshire but were more than happy with the way she dealt with us at a very difficult time. thank you, Phil & Nicola
Phil Birkett - Owner
I rang yesterday and spoke to Simon as I was getting distressed about our dog Harry. He explained Harry had arrived with them and how handled with dignity & care and also that Harry's favourite toy and card from us were with him when cremated, I felt much calmer and more at peace so thank you.
Allison Davis - Owner
My golden boy Prince crossed the rainbow bridge and was cremated with PCS Newbury, I'll never be able to thank them enough for taking such great care of him and putting all of our minds at ease during this very difficult time. They were all extremely polite, respectful and personable, their customer service was also amazing. They let our family visit him before the cremation and even let us give him his favourite toy which they allowed to be cremated with him. Thankyou so much.
Pri Maj - Owner
I opened my practice, Carterton Veterinary Surgery in Oxon, in 2014 and chose PCS as cremation partner. Various members of staff have visited the crematorium in Newbury and we are confident that procedures are followed at all times. I have personally taken part in one of PCS’ bereavement courses offered to us in order to raise awareness for end of life and bereavement training. The practice has gone from strength to strength and PCS have been supportive every step of the way.
Grahame Howe - Owner / Veterinarian
Having worked with PCS for many years in one of my practices, we decided to swap our second surgery over to them as we felt that our pet owners would benefit from this change and my nurses have always been very complimentary about PCS with many having visited the crematorium. The PCS representative provided a detailed and informative staff training offering excellent support with sympathetic brochures, leaflets, etc. We also decided to undergo professional end of life training, recommended by PCS, for all practice staff to maximise the support we can provide to our customers at this difficult time, an area often overlooked within a practice.
Jonny Green - Owner / Veterinarian
