We work directly with bereaved pet owners and with individual veterinary surgeries who offer our cremation services.

Pet parents, you are welcome to bring your pet to the crematorium by arrangement and wait for the return of your pet's ashes.  For those who do not wish to attend, we can return the ashes to your vet for collection. We typically require 24 hours’ notice if you are planning to visit us and please call to book an appointment beforehand.

We understand that this is a difficult time and try to make arranging your pet cremation with us as easy as possible. If you wish to entrust us with your pet cremation there are a number of options on how to proceed and our graphic helps explain the process.

You can bring your pet to us at the crematorium or arrange to have your pet collected from your vet.

We have a range of scatter boxes, caskets and urns to choose from as well as a variety of other keepsakes and memorials. Please see the PCS Shop for products and prices.

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Testimonials

My golden boy Prince crossed the rainbow bridge and was cremated with PCS Newbury, I'll never be able to thank them enough for taking such great care of him and putting all of our minds at ease during this very difficult time. They were all extremely polite, respectful and personable, their customer service was also amazing. They let our family visit him before the cremation and even let us give him his favourite toy which they allowed to be cremated with him. Thank you so much.

Pri Maj

I opened my practice, Carterton Veterinary Surgery in Oxon, in 2014 and chose PCS as cremation partner. Various members of staff have visited the crematorium in Newbury and we are confident that procedures are followed at all times. I have personally taken part in one of PCS’ bereavement courses offered to us in order to raise awareness for end of life and bereavement training. The practice has gone from strength to strength and PCS have been supportive every step of the way.

Grahame Howe

Having worked with PCS for many years in one of my practices, we decided to swap our second surgery over to them as we felt that our pet owners would benefit from this change and my nurses have always been very complimentary about PCS with many having visited the crematorium. The PCS representative provided a detailed and informative staff training offering excellent support with sympathetic brochures, leaflets, etc. We also decided to undergo professional end of life training, recommended by PCS.

Jonny Green

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