I just wanted you all to know how much we appreciated the kindness that was shown to us.
This is sadly our second visit but I didn't hesitate on who would be taking Daisy on her last journey and like Rosie she was treated with the utmost care and respect.
To lose much loved fur babies is something that no words can describe and to hand them over for their final journey should be unbearable but not at St Francis .
All requests that I made were fulfilled and never made to feel I was being silly with my fussing.
Just like to mention even though we take our fur babies home that you do have beautiful final resting place in the gardens that is kept lovely and in a lovely setting.
Lorraine and Nigel Godfrey
Lorraine Godfrey - Owner
Owner was lovely. Provided my baby with a dignified cremation. Porcelain jar with his ashes inside is beautiful. 10/10.
Kiri Seraph - Owner
Huge respect & gratitude to Rob & his team, at St. Francis, who went above & beyond whilst arranging a cremation for our darling little Ellie. His support ,kindness & gentle nature made the whole ordeal seamless.
The pewter heart shaped urn is so beautiful & resides on her special place. Also the special touches & bits we wanted were all amazing & were presented with so much love & care.
We have recommended St, Frances pet crematorium to all our friends & family.
We will definitely use Rob & his team again in the future.
Yours Sincerely, Adam Roberts
Adam Roberts - Owner
I just wanted to thank you for the sensitive care you provided on the difficult day I lost my dear Rocky. Your gentle manner and professionalism meant that I felt some comfort in my dog being handled with dignity and respect and as I have hardly ever left him I felt better knowing he wasn’t too far from home.
When I collected him the day after I was met with such compassion and warmth, that really meant a lot.
I would also like to thank you for allowing me to use your services at short notice as I only found out that my beloved dog would otherwise have to go miles away via the vets cremation service. This was something I just couldn’t face and called you on the morning of the vet coming out, so thank you for that.
His little casket is beautiful and I’m so pleased with his paw print keepsake too.
Thank you again. I’ll be recommending you to others that find themselves in my situation and as we can’t be without our pets I’ll no doubt be using you again in the future.
Stephanie Robinson - Owner
Sadly we lost our little dog on 17th August 2021 the local vet is having her cremated and getting her ashes back to us. We came across this site and was touched how you care for the pets and their owners. we want her back so we can keep her close and in her favourite part of the garden. Reading the testimonials on the site I just wanted to put a memorial on for her as she was so much part of our lives and shall be missed.
Carole Bowry - Owner
Excellent service and very helpful throughout. My parents lost their beloved dog and we were so impressed by the kindness and service provided. Thank you very much for making a difficult time that bit easier, thank you.
Ben - Owner
Yesterday I lost a huge piece of me and I’m now having to come to terms with living without my constant shadow..
My daughter rang after coming to be my emotional rock.
We rang around but settled on the kind gentle voice of the gentleman who answered our calls. He put our minds at ease, gave us time to process his information and gather our thoughts.. although times are strange . My daughter arranged Tilly comfy in a box and drove us to you. Such a lovely calm place you have. My daughter had to speak to you wen we got there because I couldn’t get any words out but you just understood completely. Our trust was stretched to leave her but the kind man put us at ease. Katie told me , I would feel total relief on collecting Tilly. Her urn is most beautiful, so fitting.. and presented perfectly boxed. She was right. I clung to it so tightly all the way home and my daughter said my mood lightened . I Thank you so much for making a very difficult day easier and such kindness. We’ll always appreciate and remember ..
Samantha Maddox and daughter Katie - Owner
Lovely place for saying a last goodbye to our baby girl, I was heart broken and couldnt stop crying. Thank you so much for everything you have done for us. Thank you for being so kind to our Bella during her last journey. Thank you for comforting me when I needed it the most. We will forever be grateful.
The Payne Family - Owner
This place is amazing and the people that work here have been great, we have just had our dog Dexter cremated at St Francis and having a place like this when you lose your best friend helps so much in this hard time, I can not thank them enough thank you.
Mathew Haynes - Owner
Amazing people in an amazing place. I had to say goodbye to my beloved beautiful friend and family member Nero. That was unexpected and very painful experience ever for me and my daughters, but Anita, James and the rest of their team were so understanding helpful and accommodating , that all we've been through was easier and with all respect we, could only imagine. I am sure that Nero is happy in a new place and enjoying his after life with other dogs and cats. I just want to say massive THANK YOU for everything you did , but you didn't have to do and I'll highly recommend this beautiful place, to anyone who have to say goodbye to the pet you've loved the most.
Aneta Smolarek - Owner
St Francis pet crematorium gave me the chance to say goodbye to my best friend with dignity, the people are lovely and the chapel was so peaceful, my heart is broken but being able to spend time with her in such a lovely place helped so much. Thank you x
Michelle Douglas - Owner