We have been accredited through the IAOPCC (International Association of Pet Cemeteries and Crematories).

The IAOPCC accreditation program ensures that you as the pet owner receive the very best measures of protection regarding the integrity of the pet aftercare processes with audited systems, processes, and procedures to be sure that every aspect of our services meet the highest standards of quality.

What Accreditation Means

You can expect the following from Accredited IAOPCC Members:

  • We adhere to a strict Code of Ethics & Standards of Business Practices.
  • We have an open-door policy providing a physical location for clients and/or visitors to see our operations.
  • We allow for pet parents to view their pet’s body prior to cremation and/or burial and offer the opportunity to be present when the pet is being cremated and/or buried.
  • We provide full disclosure of the pet identification and tracking process.
  • We are required to meet air quality standards and comply with strict guidelines as set by the Environment Agency (EA).
  • We will not misrepresent our services nor conduct our business in a fraudulent manner.
  • We offer the utmost in quality care and services providing pet parents and their pets with compassionate care.
  • We have resources available for grief counseling services and grief education for families.

We also have our own Code of Practice that we have developed after many years of working with vets and pet owners.

Ask Us...

Accreditation

Arranging a Pet Cremation



Testimonials

My golden boy Prince crossed the rainbow bridge and was cremated with PCS Newbury, I'll never be able to thank them enough for taking such great care of him and putting all of our minds at ease during this very difficult time. They were all extremely polite, respectful and personable, their customer service was also amazing. They let our family visit him before the cremation and even let us give him his favourite toy which they allowed to be cremated with him. Thank you so much.

Pri Maj

I opened my practice, Carterton Veterinary Surgery in Oxon, in 2014 and chose PCS as cremation partner. Various members of staff have visited the crematorium in Newbury and we are confident that procedures are followed at all times. I have personally taken part in one of PCS’ bereavement courses offered to us in order to raise awareness for end of life and bereavement training. The practice has gone from strength to strength and PCS have been supportive every step of the way.

Grahame Howe

Having worked with PCS for many years in one of my practices, we decided to swap our second surgery over to them as we felt that our pet owners would benefit from this change and my nurses have always been very complimentary about PCS with many having visited the crematorium. The PCS representative provided a detailed and informative staff training offering excellent support with sympathetic brochures, leaflets, etc. We also decided to undergo professional end of life training, recommended by PCS.

Jonny Green

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