Below are a few testimonials for us, kindly provided by some of our clients. We value any feedback so please contact us if you would like to comment on our services.

Thank you for helping us and Sidney on his final journey

Kerrie ibberson - Owner


We would like to thank PCS Boldon for taking compassionate care of our little 13 year old mini dachshund Mia, who died on 19th August 2021. They even went the extra mile by adding an extra plaque to accommodate our heartfelt words. Thanks so much. The Anderson family.


Richie A - Owner

Thank you so much to PCS North East. You really are amazing, I couldn't thank you enough for looking after my baby with dignity and respect. And thank you so much for the late request of a paw print!


Stephen Nelson - Owner

Thank you so much for treating our baby girl Pippa with the dignity she deserved after the mix up from her Vet practice. Very Professional, Very Understanding and Empathetic. (even with me sobbing down the phone). Our girl was back with us next day. Thank you again. We’re eternally grateful for you. Kirsten & Michael Stoker (and our girl PIPPA) xxx

Mrs Stoker - Owner

Have just received my beloved dog Sam back. The vets always use PCS and recommended them. The casket is of a very high standard with an engraved top. It came in a nice packing box and even with a discreet carry bag. So glad we chose this.

Louise B - Owner

Very caring and professional service as I had my pet cremated and had the ashes back in 3 hours.

Satnam Sohal - Owner

Pet Services are very friendly and professional who go out of their way to make a distressing time easier for you. I cannot praise them enough and have used them twice and would not go anywhere else. Thank you.

Lezli B - Owner

Very friendly staff who explained everything in detail and shown around. Was faced with my daughter's dog having to be put to sleep while she was away on holiday. The staff helped me through the cremation, when I collected his remains it was done with dignity and respect. Would recommend their service to anyone.

John Davidson - Owner

We lost our little baby girl on Thursday and part of my world has fallen apart. The feeling of loss is beyond words. My family and I brought our little lady here to PCS for cremation on Thursday 7th April at 2pm. I felt my heart was wrenched from my chest when I had to leave her for the last time. We laid her in the Chapel of rest and said our goodbyes. The staff here are and were so very understanding and so sincerely empathetic to how we felt. Losing a loved one is hard and you still worry they are safe when they pass away. The reassurance provided that she would be taken care of was more than you would believe, and I am so very grateful to all the staff. I am so sad to see my baby leave me, but I could not have taken her to a better place to say goodbye. I give my appreciation and sincere thanks to all the staff I met there. All of you I spoke with really cared. Thank you so much for taking care of my baby girl at a time when my heart was and is broken. I think you displayed so much consideration you are all amazing. Thank you from the Smith family and our baby girl Ellie may she rest in peace with the angels xxxxxx

Vicki Smith - Owner

Very happy with the service our cat was given a nice quiet place when we visited couldn't be happier thanks.

Robert Williams - Owner

Caring, with a lovely box and message.

Nigel Dismore - Owner

Such a hard thing to go through but the staff at PCS helped me through it and explained everything to me. I read the previous negative review and I believe they are NOT true as I did not see anything untoward and couldn't have asked for a better service for my Archie.

Scott Thompson - Owner