Testimonials

Cannot fault the service I personally received. My poor girl passed away and I called them on the Saturday, they were closed. I left a voice message and received a call back within 20mins. Angie explained that there was a quick turn around on cremations but went to check if my girl had been done... Thankfully she hadn't and I was booked in to go and see her the following week.

I arrived and was taken into a room and had a conversation with Angie about how she would be when I saw her and about my girl and her life... I didn't feel rushed.. I felt that my girl and I were heard.

When I was ready I was taken to see my girl, the layout was beautiful more so than I had thought it could be. Beautiful and respectful again I was not rushed I had as much time as I needed with

When I was ready I let Angie know and Angie did what she she needed to do to start the cremation. I took myself for a drive and came back and sat in a waiting room, wrote in the book of remembrance and waited for my girls ashes.

When she was ready she was beautifully presented with the bits that had been purchased and another conversation had. Again not rushed.

I can't thank Angie enough for making such a hard day just a tiny bit better. Angie was human, she wasn't reading a script... Yes she's trained to do a job but as I said to Angie I could see emotion in her eyes they were glazed over when we were talking. Giving Angie a box of chocolates and a thank you card doesn't seem enough, in the nicest way I hope I don't have to use the services again. But if I did I would have no qualms.

Thank you from the bottom of my heart for taking care of Narla for me.

Huge thank you to the Northampton branch for the compassion and care they took with our boy Remy. This was an incredibly hard day for us and we miss him so so much, they went above and beyond and we were able to take him home the same day. It has broken our hearts but to know he was in such safe hands was of comfort. Highly recommend your dignified services. They take the utmost care. 

Very professional business. Had our beloved cat cremated there today.

I can't thank PCS (Northampton) enough for taking such great care of my best friend and side kick beaux. From the start they were absolutely amazing to me. I'll be forever greatful for the kindness and care they showed to myself and beaux. 

I would just like to thank all the wonderful people that work at the Northampton branch, for their compassion and respect shown to my brother and his beloved Conan last Tuesday. At this very sad time for him, he has come through knowing he has his dogs ashes in the beautiful box that he can still talk to. Bev was truly amazing, looking at his photos, just chatting and listening to my brother, just can't thank you all enough for kindness shown (even the two gentlemen that came to the car to collect the dogs body, they just gave him enough time to say his final goodbye.)

I can not thank the Northampton branch enough for everything they did for us yesterday, after losing our beloved dog Blade. From the moment we walked in we where totally overwhelmed with the care and support shown. The Chapel of rest was so beautiful and idyllic for our last farewell. I am truly thankfully that PVD is available to us.. reliable and so breath takingly beautiful inside and out. So I thank you all.

I recently had to say goodnight, to my labrador Harvey, after 8 years of memories. I opted for an individual cremation option, and used the service provided, at the time I was unaware I could've taken my boy in my car to the cremation place, however the service I was provided was very caring and empathetic, I wanted to be close to him on the day they collected so I took a walk to the memorial Gardens on there ground and met the staff I asked them to look after him gently which they assured they would, thank you for everyone.

We have just picked up Dave and brought his ashes home. When we opened the box we were surprised to see not only a beautiful card but Daves paw print inside. We had said after his passing that it was something we wished we had done prior and had some regrets we hadn't done it so to see it in the card was a magical, beautiful surprise for us. Thank you so much for the nice casket as well. The whole way in which you do this service is so dignified and respectful and goes a little way to easing the pain of losing a very much loved member of the family. Thank you. 
 

Can I say what a wonderful place this was to come to today. The visit was always going to be stressful, but your kindness and the surroundings made the job easier. Parting with our beloved boy was mad less stressful, a massive thank you

It’s really sad for my family when losing our beloved pet. Thank you PCS for arranging farewell room then we can say final goodbye to our love Corgi Toro. The whole arrangement was really good, feel warm, and Toro was in very good condition, she was very clean, sleep in a sweet dream, no more pain.

1000% recommend PCS, took superb care of my rottweiler Killion. Lovely place to bid farewell to loved pets, staff were exellent, caring, compassionate. Lovely casket all for exceptional value for money. Thank you very much.

Received my girl Hazel's ashes yesterday. Beautifully presented with paw print and fur clippings too. Special thanks to Mandy who went above and beyond to put mind at rest. Lovely compassionate lady.