Below are a few testimonials for us, kindly provided by some of our clients. We value any feedback so please get in touch if you would like to comment on our services.
Thank you for giving a dignified farewell to our beloved Toffik.We also thank you for the respect you showed us on this sad day.Now we know that entrusting you was the best decision. Daniel,Anna,Thomas.
My beautiful Whippet Lady passed away on 12th January 2025.
On Wednesday 15th January I travelled to PCS Northampton with my sister and good friend. We met with Angie who was so kind and compassionate. She talked us through everything and then took us to the farewell room to say our goodbyes to Lady.
We were able to spend time with Lady and we didn’t feel at all rushed it was so calm peaceful.
After we had said our goodbyes, Angie explained that Lady would be taken to be cremated. We went for lunch nearby and shared photos and memories of Lady and waited for Angie to call us. When we returned to collect Ladys ashes, Angie once again took the time to chat to us and listen to our memories. She brought Ladys ashes out to me in the beautiful urn and scatter box I had chosen, together with a fur clipping.
I cannot thank Angie and all her colleagues enough, for the kindness and dignity that they showed to my beautiful Lady whilst she was in their care. Also for the compassion and understanding shown to us on what was a very difficult day. It means so much. Thank you. Trofi
I cannot fault the wonderful service I received when I lost Jimmy. They were so caring and made the experience a lot easier.
I would recommend them to anyone losing their faithful friend.
Thankyou all so much
What a wonderful place, we went over with our beloved Dog and the lady Jan was so very kind and compassionate I was comforted by her and so was my Husband. Anyone wanting to be treated with respect And care with your darling pet please don’t hesitate To go here 11 out of 10. Thankyou xxxxxx
Cannot fault the service I personally received. My poor girl passed away and I called them on the Saturday, they were closed. I left a voice message and received a call back within 20mins. Angie explained that there was a quick turn around on cremations but went to check if my girl had been done... Thankfully she hadn't and I was booked in to go and see her the following week.
I arrived and was taken into a room and had a conversation with Angie about how she would be when I saw her and about my girl and her life... I didn't feel rushed.. I felt that my girl and I were heard.
When I was ready I was taken to see my girl, the layout was beautiful more so than I had thought it could be. Beautiful and respectful again I was not rushed I had as much time as I needed with
When I was ready I let Angie know and Angie did what she she needed to do to start the cremation. I took myself for a drive and came back and sat in a waiting room, wrote in the book of remembrance and waited for my girls ashes.
When she was ready she was beautifully presented with the bits that had been purchased and another conversation had. Again not rushed.
I can't thank Angie enough for making such a hard day just a tiny bit better. Angie was human, she wasn't reading a script... Yes she's trained to do a job but as I said to Angie I could see emotion in her eyes they were glazed over when we were talking. Giving Angie a box of chocolates and a thank you card doesn't seem enough, in the nicest way I hope I don't have to use the services again. But if I did I would have no qualms.
Thank you from the bottom of my heart for taking care of Narla for me.
Huge thank you to the Northampton branch for the compassion and care they took with our boy Remy. This was an incredibly hard day for us and we miss him so so much, they went above and beyond and we were able to take him home the same day. It has broken our hearts but to know he was in such safe hands was of comfort. Highly recommend your dignified services. They take the utmost care.
Very professional business. Had our beloved cat cremated there today.
I can't thank PCS (Northampton) enough for taking such great care of my best friend and side kick beaux. From the start they were absolutely amazing to me. I'll be forever greatful for the kindness and care they showed to myself and beaux.
I would just like to thank all the wonderful people that work at the Northampton branch, for their compassion and respect shown to my brother and his beloved Conan last Tuesday. At this very sad time for him, he has come through knowing he has his dogs ashes in the beautiful box that he can still talk to. Bev was truly amazing, looking at his photos, just chatting and listening to my brother, just can't thank you all enough for kindness shown (even the two gentlemen that came to the car to collect the dogs body, they just gave him enough time to say his final goodbye.)
I can not thank the Northampton branch enough for everything they did for us yesterday, after losing our beloved dog Blade. From the moment we walked in we where totally overwhelmed with the care and support shown. The Chapel of rest was so beautiful and idyllic for our last farewell. I am truly thankfully that PVD is available to us.. reliable and so breath takingly beautiful inside and out. So I thank you all.
I recently had to say goodnight, to my labrador Harvey, after 8 years of memories. I opted for an individual cremation option, and used the service provided, at the time I was unaware I could've taken my boy in my car to the cremation place, however the service I was provided was very caring and empathetic, I wanted to be close to him on the day they collected so I took a walk to the memorial Gardens on there ground and met the staff I asked them to look after him gently which they assured they would, thank you for everyone.
We have just picked up Dave and brought his ashes home. When we opened the box we were surprised to see not only a beautiful card but Daves paw print inside. We had said after his passing that it was something we wished we had done prior and had some regrets we hadn't done it so to see it in the card was a magical, beautiful surprise for us. Thank you so much for the nice casket as well. The whole way in which you do this service is so dignified and respectful and goes a little way to easing the pain of losing a very much loved member of the family. Thank you.