We have been accredited through the IAOPCC (International Association of Pet Cemeteries and Crematories).

The IAOPCC accreditation program ensures that you as the pet owner receive the very best measures of protection regarding the integrity of the pet aftercare processes with audited systems, processes, and procedures to be sure that every aspect of our services meet the highest standards of quality.

What Accreditation Means

You can expect the following from Accredited IAOPCC Members:

  • We adhere to a strict Code of Ethics & Standards of Business Practices.
  • We have an open-door policy providing a physical location for clients and/or visitors to see our operations.
  • We allow for pet parents to view their pet’s body prior to cremation and/or burial and offer the opportunity to be present when the pet is being cremated and/or buried.
  • We provide full disclosure of the pet identification and tracking process.
  • We are required to meet air quality standards and comply with strict guidelines as set by the Environment Agency (EA).
  • We will not misrepresent our services nor conduct our business in a fraudulent manner.
  • We offer the utmost in quality care and services providing pet parents and their pets with compassionate care.
  • We have resources available for grief counseling services and grief education for families.

We also have our own Code of Practice that we have developed after many years of working with vets and pet owners.

Ask Us...

Accreditation

Arranging a Pet Cremation



Testimonials

"Found the staff to be compassionate and very helpful during this difficult time losing our beloved dog Reggie suddenly. They gave us time to say goodbye and were extremely kind.  Thank you"

Julie Ableman

"Unfortunately another trip to Surrey Crematorium today but again a fantastic service. Kind, compassionate and so much time for their clients. Incredibly professional and as always."

Jamaine Woodward

"Have used this facility over many years & have always found them to be professional, helpful & sympathetic. Sadly I have used them on more than a few occasions & have always been very satisfied."

Sue Thomas

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