Below are a few testimonials for us, kindly provided by some of our clients. We value any feedback so please contact us if you would like to comment on our services.

We wanted to share our experience at the Surrey Pet Crematorium. We cannot thank the staff enough for their patience, professionalism and support during a very sad time for us. They really made sure we were okay and informed us during every step of the way and the Farewell Room service they offer was such a wonderful way for our family to say goodbye to our beloved dog Hooch. Thank you again for all your help.

Callum Shields - Owner

From the first point of contact until the last SPC have been so kind, compassionate and understanding of my wishes. Arranging my dogs cremation was something I wanted to do as the last thing I could do for him and they ensured he was treated with the respect he deserved while supporting me through the process. Informative website for you to look at in your own time and helpful staff via email and face to face. I would highly recommend this service. Thank you. Daniella

Daniella Sines - Owner

From the first point of contact until the last SPC have been so kind, compassionate and understanding of my wishes. Arranging my dogs cremation was something I wanted to do as the last thing I could do for him and they ensured he was treated with the respect he deserved while supporting me through the process. Informative website for you to look at in your own time and helpful staff via email and face to face. I would highly recommend this service. Thank you. Daniella

Daniella Sines - Owner

Sadly needed your services for my 18 year old cat Kyte on Monday 29th March. I have over the years buried 6 of my furry babies in the garden but this time decided as Kyte was an indoor cat that he needed to be inside with me and his brother Marli. From the moment I phoned that morning to bringing him home in his keepsake heart I knew it was the right decision. Lovely lady - I wish I'd taken your name - handing him over to you, you showed such compassion l had no worries. Thank you so much. Will return one day.. but hopefully not too soon.

Beverley Worthington - Owner

Found the staff to be compassionate and very helpful during this difficult time losing our beloved dog Reggie suddenly. They gave us time to say goodbye and were extremely kind. Thank you

Julie Ableman - Owner

We have been using Surrey Pet Crematorium for many years and we naturally wanted to ensure that our service will continue the same way when PCS acquired the business. Consequently, we visited the site last year and were very pleased with everything we found. The PCS procedures had been introduced to Surrey to ensure total traceability of each individual cremation. Their gardens and cemetery are peaceful and beautiful also offering pet owners a burial for their pets and the fact that all communal remains are interred within their own gardens is very reassuring.

Jill - Practice Manager, Tender Paws Vets, London

We have visited the crematorium as we feel it is imperative to understand how PCS work. Our pet owners trust us to make the right choice on their behalf so we have to act on our Duty of Care. We are so pleased that they clearly care about the pets and we know that help is on hand from the staff whenever we require it. Working with a larger, countrywide company does not mean that the service element gets less important, in fact, we benefit from a large choice of vessels as well as competent advice and support with veterinary waste which gives us peace of mind knowing that we comply with the law using the PCS’ waste model.

Chris Gray - Owner & Vet, Alder Vets, Guildford, Surrey

Have used this facility over many years & have always found them to be professional, helpful & sympathetic. Sadly I have used them on more than a few occasions & have always been very satisfied with their service at a very difficult time. Thank you.

Sue Thomas - Owner

Thank you so much to the nice lady I just spoke to on the phone for being so kind! I am completely heartbroken at my loss of my best friend and amazing cat Charlie. The selection of products and caskets are really nice.

Chris Staples - Owner

Thank you for the platform for allowing pet owners to share their grief on your website. It means such a lot to that I can post a lasting tribute for my boy. Thank you

Amy Potter - Owner

Many thanks for taking care of my dog when she was in your hands 

Sarah Cook - Owner

Thank you so much for the care and respect you showed us when caring for our best friend. Outstanding service with excellent attention to detail. It’s always a sad time when we need to visit you but you make every step of the way as painless as it can be. An awful time made a little easier by your kindness. Many Thanks.

Kevin Brown - Owner