The loss of a much-loved pet can be an incredibly upsetting experience, and everyone copes with that grief in their own way. For some owners, the thought of taking their pet to a crematorium can feel overwhelming. Practical difficulties such as limited transport or being unable to move their pet can also make arrangements harder at an already emotional time.
To better support pet owners, PCS Norfolk Pet Crematorium now offers a home collection service. This service has been designed to provide a respectful, straightforward and cost-effective way for pets to be collected from the family home and transported safely to our crematorium.
After an initial phone call to discuss arrangements, our compassionate and professional team will attend the owner’s address at a pre-arranged time. They will explain the available options and ensure that each pet is handled with dignity and care during transportation to the crematorium.
Home collections are available within a 30-mile radius of our Norfolk location (please refer to our map for full details). The cost of collection will be confirmed when the booking is made. Clients using this service will be informed that their pet’s ashes will be ready for collection, or can be returned to their home for an additional fee, within three working days.
We understand how difficult this period can be and remain dedicated to offering thoughtful support. Our home collection service is intended to ease the practical burden for some families and help make saying goodbye a little more manageable.
