Testimonials

Below are a few testimonials for PCS, kindly provided by some of our clients. We value any feedback so please contact us if you would like to comment on our services.


Kind, compassionate and efficient couldn't recommend highly enough.

Catherine Balding - Owner, Kind, compassionate and efficient

Thank you so much for the care and respect you showed us when caring for our best friend. Outstanding service with excellent attention to detail. It’s always a sad time when we need to visit you but you make every step of the way as painless as it can be. An awful time made a little easier by your kindness. Many Thanks.

Kevin Brown - Owner, Outstanding service

I have had three dogs and a cat cremated at St Francis, Today I have no hesitation in return to them for their serices in cremating my dear cat Tia, who after 23 years of love and friendship passed away whilst sitting on my lap purring loudly till the end. A fitting end to a wonderful cat in their professional and caring hands.

Andi Wright - Owner, A fitting end to a wonderful cat

I cannot believe the amazing service we have received of Suzanne and PCS East Boldon. We took our boy Cassius up yesterday and the empathy, humility, and compassion Suzanne and the gentleman showed was something else..... In a world that seems to have gone crazy there is still people out there that will show compassion and provide a 1st rate service. .. We literally can not thank you enough for yesterday, it has restored our faith in human nature

Chris Hall - Owner, Empathy, humility, and compassion

Poppy, my yorkie died last July these people are very professional kind and understanding couldn't wish for a better crematorium.

Clive Beament - Owner, Professional, kind and understanding

A lovely place with very kind and considerate people. I took my beloved crayfish Lapis here after she passed away on 25th September 2020. Everyone loved to see her beautiful colours and helped comfort me with my loss of her. Thank you for taking my lapis and treating her with the same love, care and respect that any other animal should have. You'll always be my girl.

Michael Turner - Owner, A lovely place with kind and considerate people

Very professional, used and recommended numerous times and will always come back here with my animals

Cathy Pendlebury - Owner, Very professional, used and recommended

Excellent service, very friendly, prompt and professional, definitely recommend to friends and family, thanks to every one who works there.

Laura Cobham - Owner, Excellent service, very friendly, prompt

Got our lovely girl Molly back today  I would like to say a very special thank you with the care and compassion for our lovely girl . How beautiful she came back to us in the casket and a card explaining that its only Molly who was individually cremated many thanks for the service you provided. Many thanks.

David Hand - Owner, A very special thank you for your care

Thank you for the platform for allowing pet owners to share their grief on your website. It means such a lot to that I can post a lasting tribute for my boy. Thank you

Amy Potter - Owner, Thank you for the platform

Many thanks for taking care of my dog when she was in your hands 

Sarah Cook - Owner, Many thanks for taking care of my dog

Good afternoon, my name is Freyja Jones and on November 23rd you cremated our beloved grumpy chops, Pippa. Yesterday I collected her ashes and brought her home. I just wanted to say thank you for the beautiful way in which she has been returned. My partner made the arrangements as I was too upset. I never would have expected such a lovely little casket with her name on. I'd assumed this was something that we would need to arrange once we got her home. From the casket, to the certificate and the outter cardboard box, I was so moved and comforted by what lovely touches these were, the casket especially is just perfect. It has also saved me the upset finding something appropriate to transfer her into, I wasn't looking forward to that and your company has saved me from further distress. Thank you so much for such a wonderful service, I can't tell you how much I appreciate it. Kindest regards, Freyja.

Freyja Jones - Owner, Thank you so much for such a wonderful service