Testimonials


Below are a few testimonials for us, kindly provided by some of our clients. We value any feedback so please contact us if you would like to comment on our services.

Last year, July the 5th 2021, our beloved Smudge died. It was very traumatic for us, as he was at the heart of our family. We were devastated. He died at home and it was really important for us that his body was treated with utmost dignity and respect. PCS East Boldon did just that. When we arrived the lady who saw us in was really understanding and kind. She showed us in, took us to where we left our boy, and explained the dignity by which Smudge would be treated. At no time were we rushed or pressured, rather we were given the time we needed. Our pets get treated very differently at the end of their lives, we are grateful for PCS East Boldon and how they helped Smudge leave us with such dignity. Thank you. Thompson family.

Stephen Thompson - Owner

1000% recommend PCS, took superb care of my rottweiler Killion. Lovely place to bid farewell to loved pets, staff were exellent, caring, compassionate. Lovely casket all for exceptional value for money. Thank you very much.

Paul Osborne - Owner

I just wanted to thank you for the sensitive care you provided on the difficult day I lost my dear Rocky. Your gentle manner and professionalism meant that I felt some comfort in my dog being handled with dignity and respect and as I have hardly ever left him I felt better knowing he wasn’t too far from home.

When I collected him the day after I was met with such compassion and warmth, that really meant a lot.

I would also like to thank you for allowing me to use your services at short notice as I only found out that my beloved dog would otherwise have to go miles away via the vets cremation service. This was something I just couldn’t face and called you on the morning of the vet coming out, so thank you for that.

His little casket is beautiful and I’m so pleased with his paw print keepsake too.

Thank you again. I’ll be recommending you to others that find themselves in my situation and as we can’t be without our pets I’ll no doubt be using you again in the future.

Stephanie Robinson - Owner

Received my girl Hazel's ashes yesterday. Beautifully presented with paw print and fur clippings too. Special thanks to Mandy who went above and beyond to put mind at rest. Lovely compassionate lady.

Jenny Devaney - Owner

We would just like to thank you for the professional and compassionate service you delivered while looking after our beloved Staffordshire Bull Terrier, Freddie. We were very uncertain of our choice to cremate Freddie but communication between yourselves and the vets in Hinckley helped us immensely.  We are very pleased with both his paw moulds and the ink paw print as well as the scatter tube containing his ashes.  

Thank you all very much 


Lisa and Jason Parker - Owner

We appreciate all the work you did and your service to foxiedox chug, would like to thank you so much for the casket

Jason Parkes & Jenny Chugg - Owner

Outstanding service from both today and last year from Gemma. She has been wonderful to us with her compassion as we were so upset, nothing was any trouble to her and she went above and beyond helping us through. We also came to this crematorium as our older family pet was cremated here back in 2008 and still the best customer service as it was back then.

Sarah and Lee Salmon - Owner

Very understanding and respectable service, very helpful staff. Always put your needs and feeling first of you and your pet. Can highly recommend.

Elizabeth Jones - Owner

A wonderful service. I can't thank you enough. The beautiful named casket and certificate have brought me a shimmer of peace in this truly devastating time. Thank you.

Matthew Reilly - Owner

I spoke with Jacqui over the phone today and I would like to say, what a wonderful woman you really are. Nothing was too much trouble, her empathy was truly genuine. My dog was sent to Limekiln from my vets, who'd actually told me my dog was being sent to Tewkesbury. So after a huge mix up, which my vets didn't apologise for, I was feeling very upset when I called Limekiln. Jacqui was so apologetic, even though it wasn't her fault. She found out all the details of my dogs cremation and called me straight back. I couldn't be anymore grateful for everything she did and she is a true asset to the pet cremation industry. Thank you Jacqui

Michelle Bishop - Owner

My baby boy benji got cremated here last year and they handled him with care and compassion and few days later handed back to me in a beautiful box and gift bag.

Michelle Irving - Owner

PCS Northampton was very understanding and empathetic when we lost our little Jake. Would recommend

David Wozencroft - Owner