Testimonials


Below are a few testimonials for us, kindly provided by some of our clients. We value any feedback so please contact us if you would like to comment on our services.

We wanted to share our experience at the Surrey Pet Crematorium. We cannot thank the staff enough for their patience, professionalism and support during a very sad time for us. They really made sure we were okay and informed us during every step of the way and the Farewell Room service they offer was such a wonderful way for our family to say goodbye to our beloved dog Hooch. Thank you again for all your help.

Callum Shields - Owner

Amazing service, visited on Wednesday to say our goodbyes to our labrador, as heartbreaking as it was he truly looked beautiful and im so grateful we had the opportunity to see him one last time, Thank you so much for taking care of our boy. Rip Harry xx

Vicki - Owner

After waking and finding our beloved King Charles cavalier had passed away our local vets gave me this crematorium number to ring and ask for help. From the moment the phone was answered I had nothing but empathy, compassion and professionalism from Lisa. Later that day we took Flynn there and was net by Carol who was also professional and compassionate. We were able to say goodbye privately and arrangements made to collect his ashes the following day. Thank you so much for making this awful time for us as a family a little more bearable.

Sara Prendergast - Owner

Reliable and compassionate- PCS provide a very helpful service at a tough time. Our pet's ashes were returned to our vetinary practice within 7 days, beautifully packaged with the name of our beloved boy on the box. A written guarantee that he was individually cremated and that we had received back our boy was included in the box. Very impressed with the reliable and efficient service and guarantee.

Karen Kirkman - Owner

Gemma is an absolute asset to your company kind and compassionate from day one cant thank her enough.

Emma Ainsworth - Owner

We had to have our beautiful furr baby cremated at a good age of 16 and a half. From the moment we made the phone call and all throughout the process, staff were amazing special thanks to the lady who dealt with us Jade for suggesting and doing keepsake paw prints for us. Also to the guys who helped her out of car and onto stretcher and looked after her for us.

Marie Fraser - Owner

I recieved my Rosies ashes back today & it was so lovely how they presented everything, from her little heart casket to the lovely velvet bag & box. I recieved a sympathy envelope with a certificate saying that she had recieved a personal cremation. It really was comforting.

Marie Fitzsimon - Owner

A wonderful service, full of care, thank you for providing Wee Bonnie with the dignity she deserved.

 

brian chennell - Owner

I recently lost my beloved dog and I was adamant she was not being buried in the garden , so we used your services and are so glad we did , we chose a beautiful pewter heart for her ashes and are so pleased with the result. On collection the presentation of the box and blue velour bag housing the heart were just perfect , your attention to detail blew me away. Thank you so much for taking care of my baby.

 

Christine Reidy - Owner

Thank you for the chance to remember my darling cat when I need to...You have been such a support and help when I needed you the most..The beautiful casket that I treasure is a constant reminder of my companion and an important part of my life, I am so glad he is with me everyday wherever I go.

 

Sarah Williams - Owner

Thankyou so much for the service you provide. The lady we dealt with today was the absolute lovliest lady we could of hoped to deal with at such a difficult time. Looking forward to picking my baby up on Tuesday and bringing her home. Thankyou. 
 

 

Katherine lang - Owner

Thank you so much for everything. your service is amazing and gives great comfort that our beloved pets are given the service and respect they deserve 
 

 

Mathew Weaver - Owner